Regulatory Information
Who Regulates Us?
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​Trigpoint Financial Planning is a trading name of Cove Financial Planning Limited which is authorised and regulated by the Financial Conduct Authority (FRN:960167) and is registered as a Limited Company in England & Wales, registration number: 13611335. Registered office: Unit 4, The Old Armoury, Back Church Street Court, Ilkley, LS29 9DR.
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​Our regulatory status and permissions may be checked on the Financial Services Register, by visiting https://register.fca.org.uk/, or by contacting the FCA at 12 Endeavour Square, London, E20 1JN.
The guidance and/or advice contained within this website is subject to the UK regulatory regime and is therefore targeted at consumers based in the UK.
Please note that the Financial Conduct Authority (FCA) does not regulate cash flow planning, estate planning, tax or trust advice.
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Complaints
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If you have a complaint about any aspect of the service you have received, or to request a copy of our Complaints Procedure, please contact us:
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T: 01943 293123
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If you do have a complaint, and you are not happy with our response, the Financial Ombudsman Service (FOS) may be able to help. The FOS settles disputes between financial services businesses and their clients. Full details are available at www.financial-ombudsman.org.uk, or by contacting the FOS on 0800 023 4567.
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The Financial Services Compensation Scheme (FSCS)
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The Financial Services Compensation Scheme (FSCS) is the UK’s statutory compensation fund for clients of authorised financial services firms who are unable to pay claims against them, usually because they have gone out of business.
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You may be able to claim compensation from the FSCS if we cannot meet our obligations. The amount of compensation available will depend on the type of business and the circumstances of the claim. We can provide more specific information on request, but as a guide:
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Investments – Eligible claims related to most types of investment business are covered for 100% of a claim up to a maximum of £85,000 per person per firm.
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Insurance – In most cases, eligible claims related to advising and arranging of protection products are covered for 90% of the claim, without any upper limit.
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Further information is available from the FSCS at www.fscs.org.uk.